Our Team

Chris Harper

Managing Director

It seems like only yesterday that I joined ... No it doesn’t!! It’s so long ago I can hardly remember when I started, 1985 I think it was, after 11 happy years at the old Norwich Union. It’s been a great time and many of the people from the early days of the business are still here. Our business is all about people so it’s fantastic to count so many long standing clients , colleagues and insurers as friends as well. Away from the office I like to get to the odd horse race meeting and I am a hopelessly devoted and often frustrated Rugby League fan following Hull FC through thick and thin.

Mark Broome

Director

Having started in the Insurance broking industry as an Office Junior at the tender age of 16, thirty years later I am now the country’s oldest and best qualified Office Junior. Well perhaps that’s not totally true! Over the past 30 years I have filled most insurance broking roles, Office Junior, Junior Personal Lines Clerk giving home and motor quotes, Commercial Insurance Clerk, Personal Lines Manager, Branch Manager for a national chain of insurance brokers, and for the past 18 years with Johnstone Insurance, Commercial New Business Account Exec, Junior Partner within the business and eventually Co Owner and Director. When I’m not worrying about my clients I enjoy a beer at the local pub and a game of darts and of course, spending time with my wife Tracey.

Mike Williams

Director

Mike is in his 10th year with Johnstone Insurance, and has been a Director since 2006. He has 28 years insurance industry experience, the last 19 of which has been spent insurance broking. Mike particularly enjoys getting out and meeting his clients and providing a hands-on service for all their requirements. Away from the office Mike enjoys spending time with wife Suzy and their two sons. Don’t say it too loudly in these parts but he’s a season ticket holder at Hull City.

Rob Bradley

Account Executive

I started out in the insurance industry back in September 1992, joining the Johnstone family in 2013 I bring vast experience in both commercial and industrial insurance. Having had the honour of working on some major developments over the years I have developed key skills in the following industries: Construction, Manufacturing, Recycling, Solar & Bio Energy, Print and Jewellers. I give a very personal service and love nothing better than getting out of the office to see clients in their natural environment. It doesn’t matter if that’s in an office, a recycling plant or a field waiting to be developed. Understanding the processes in your business is key to insuring it and if you are passionate about your business then I have drive to make sure it’s protected properly and cost effectively.

Tracey Broome

Claims Manager

It was a long long time ago that I got the calling ... I came, I saw, I stayed! April Fools day 1986 was the start and for me it was as an Audio Typist/Secretary to Roger Johnstone. There have been a lot of changes since then, in the industry and my job in particular. I’ve done a series of different commercial accounting roles and now act as the senior claims handler. A varied role, which never ceases to surprise me, there’s a new incident to report to insurers every day and sometimes they relate to the strangest things. I can truly say that every day is different and there’s never a dull moment, well not too many. And working does have its rewards, being a bit of a sun worshipper I do like to get away from it all anywhere, as long as there is sun, sea and sangria!!!

Martin Dowse

Commercial Account Handler

Lindsey Pugh

Account Handler

I began working in the insurance industry back in 2004 initially dealing with claims and then moved on to dealing with personal lines insurance. I joined Johnstones in January 2014 as an Account Handler and instantly felt like one of the family,  everyone has worked together for a number of years so it was nice to join a team of friends not just colleagues. I now deal with the administration side of Commercial Insurance as well as continuing to deal with all aspects of personal insurance. I enjoy my job as account handler, no two days are the same which keeps the role interesting and challenging.

Julie Robinson

Insurance Clerk

I have worked for the company since 1983 when Roger first set up the business so I have seen lots of changes not only in the insurance industry but in the technology we use and staff who have worked here over the years! That said, the majority of us have worked together in excess of 10 and in some cases 20 years so we are a little bit like a family. I've worked as Chris's assistant for many many years and enjoy a variety of jobs and titles which makes each day a little bit different to the next. Some days it's all about insurance and other days it's a bit of administration and secretarial work so never a dull moment...well, not many! When I'm not in the office I love the great outdoors, walking and hiking, I am happiest on top of a hill in all kinds of weather with my knapsack on my back!

Marie Andrews ACII

Chartered Insurance Broker

After a great deal of change to my personal life over the last few years, I am discovering a ‘new me’ and I’m finding more and more things that I like to do. I really do enjoy my job, it’s forever changing, there is always something new to learn and I enjoy the challenge. I have a Diploma (Dip CII) qualification and plan to take the Advanced Diploma (ACII). The only down side is, the more things that I find I like to do outside of work, the more I need those extra few hours at the end of the day and that extra day at the end of the week to fit it all in. I like to travel and I plan to take more holidays in this country. I absolutely love London and visit several times per year. I like the outdoors and plan to use my new bike and cycle rack to their full potential. If there is any time at the end of this I also plan to get back to Karate. I was about to attempt my black belt grading, but the changes to my life meant that I could not give it the time or thought it required and I had to let it go. After experiencing a very bleak time I am now enjoying a happier, more fulfilled life and I am looking forward to finding out what new experiences await me.

Janet Wilkinson

Personal Lines Manager

I have worked for the company for 26 years looking after personal lines clients. The job I find both fulfilling and rewarding and it is a pleasure to be part of one big “ happy family". If you would like a quote for home, cherished car, motorcycle, let and unoccupied properties or liability insurance please call me on 01724 878062.

Angela Hall

Marine & Accounts Manager

In March 1989 I answered an advert in the local Job Centre for a Jetski Clerk, 4 hours a day Monday to Friday for 6 months. Within a fortnight I was full time and nearly 24 years later I am still here! After the Jetski scheme rose from 500 clients to over 6000 and after dealing with many people over the years, including some well known celebrities and some not so well known, I took over the company accounts as well as overseeing the Marine Department.

Denise Rhodes

Administration Assistant

I joined Johnstone Insurance back in 1992 , part-time , to help out in the Marine department as it was seasonal work; I soon became a full time employee as things continued to get busier until I left for a change of role in 2002. I returned in 2011, so it can’t have been all bad the first time around ,to work again within the Marine department but this time my time is split between Marine and the Commercial department where I assist the Account Handlers in their administration work.

Andrew Follows

Marine

I have 24 years experience working within the insurance industry, the last 7 and a half of which have been with RJP Marine handling boat and jetski insurance. Out of work I like to spend my weekends playing golf during the day and socialising down the pub in the evenings. I’m a fair weather golfer who likes the sun so I take a few holidays abroad a year to just lazy around the pool all day soaking up the sun.